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T & Cs

TERMS AND CONDITIONS

This Terms and Conditions agreement is entered into by and between you and www.lindseysharratt.com and Identity Academy (hereafter, “Identity Academy”, “Company”, “We”, “Our”, “Us”).

1. AGREEMENT TO THE TERMS AND CONDITIONS

These Terms and Conditions constitute a legally binding agreement between you and Identity Academy concerning your access to and use of the “Services”, which includes www.lindseysharratt.com, and the Identity Academy platform, any digital or downloadable resources, consulting, classes, programs, workshops, trainings, as well as any other application, media channel, or tool related to Lindsey Sharratt or Identity Academy and its business purpose, or enter any online private or public communities operated by Lindsey Sharratt or Identity Academy (for any purpose) whether on a website hosted by Lindsey Sharratt or a third-party website, such as facebook.com, whether now known or unknown.

You understand, acknowledge, and accept that by using the Services, you are bound by all of these Terms and Conditions presented to you in this very agreement. By using our Services or by clicking to accept or agree to the Terms and Conditions when and if this option is made expressly available to you, you accept and agree to be bound and abide by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you may not use the Services. The Services are intended and only suitable for individuals aged eighteen (18) and above. Some of the content may not be appropriate for children. Lindsey Sharratt hereby disclaims all liability for use by individuals under the age of eighteen (18).

THESE TERMS AND CONDITIONS INCLUDE AN ARBITRATION PROVISION IN SECTION 23. BY ACCEPTING THESE TERMS AND CONDITIONS, YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT AND INSTEAD WILL RESOLVE ANY DISPUTES RELATED TO THESE TERMS AND CONDITIONS AND YOUR USE OF THE SERVICES BEFORE AN ARBITRATOR AS OUTLINED BELOW.

2. GENERAL TERMS

Identity Academy is hosted on MemberVault, an SAAS platform. In order for you to be able to purchase a product, you will be required to provide your name and email address. This will provide access to the product you have purchased, and allow us to identify you for support queries.

3. IDENTITY ACADEMY PRODUCTS

Identity Academy products are a one-off purchase. Once you have purchased a product, you will have access to it via your email address and a password. No further payment will be taken, there is no recurring subscription.

4. CREDIT CARD TRANSACTIONS AND CHARGES

The payment gateway that Identity Academy uses is Stripe.

If paying by debit card or credit card, you give us permission to automatically charge your credit or debit card for all fees and charges due and payable to Identity Academy, without any additional authorization, for which you will receive an electronic receipt. You also agree that Identity Academy is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).

5. REFUNDS

Identity Academy has a no refund policy. This is because, for all programmes, full access is given to the entire programme at the moment of purchase. Unless otherwise provided by law, you acknowledge that MemberVault does not offer refunds for any portion of your payment and no refunds will be provided to you at any time. By using our Services, you understand and agree that except as provided above, all sales are final, and no refunds will be provided.

Since we have a clear and explicit Refund Policy in these Terms and Conditions that you have agreed to prior to completing your purchase, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.

6. PRIVACY POLICY

Your agreement to our Terms and Conditions also means that you are agreeing to our Privacy Policy. To get a complete picture of our privacy rules, our data collection and processing guidelines, and your rights in regard to these collected data, read Identity Academy’s full Privacy Policy. Our Privacy Policy governs the areas of data collection, data processing, and data retention.

7. DISCLAIMER AND WARRANTIES

The information contained on the lindseysharratt.com website, Content (as defined below), or as part of the Services provide information and education only, and do not provide any financial or legal services or advice. The information contained on the Identity Academy training platform, Content (as defined below), or provided as part of the Services is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, or financial advisor. You are responsible for your own financial and legal decisions, choices, actions, and results. You should consult with a professional if you have specific questions about your own unique situation. lindseysharratt.com and Identity Academy disclaims any liability for your reliance on any opinions or advice provided as part of the Services.

MemberVault does not make any warranties or representations that the SAAS or any other information or product available through MemberVault hosted training platform, regardless of the original source, are reliable, up to date, and accurate. Identity Academy disclaims any and all liability that might arise out of such inaccurate, not up to date or erroneous data and information.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND IDENTITY ACADEMY’S INFORMATION, PRODUCTS, AND SERVICES AND ANY THIRD-PARTY SOFTWARE, SERVICES, AND PRODUCTS OFFERED ON OR PROVIDED AS PART OF THE SERVICES ARE ALL PROVIDED “AS IS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IDENTITY ACADEMY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

WWW.LINDSEYSHARRATT.COM AND IDENTITY ACADEMY MAKES NO WARRANTY, REPRESENTATION, OR CONDITION THAT: (1) THE SERVICES WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE SERVICES OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE; (3) THAT DEFECTS WILL BE CORRECTED; OR (4) THAT ANY PART OF THE WEBSITE, SERVICES, OR THE SERVERS THAT MAKE THEM AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LINDSEYSHARRATT.COM AND IDENTITY ACADEMY MAKES NO PROMISES RELATED TO AND EXPRESSLY DISCLAIMS LIABILITY FOR: (1) ANY CONTENT POSTED BY ACCOUNT HOLDERS OR OTHER THIRD PARTIES OR (2) THE QUALITY OR CONDUCT OF ANY ACCOUNT HOLDER OR THIRD PARTY YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SERVICES.

8. IDENTITY ACADEMY MAKES NO GUARANTEES AS TO YOUR RESULTS

You understand, acknowledge, and accept that Identity Academy does not make any guarantees or representations to you about any results or potential income that you result from taking part in our training. Any testimonials or customer journey stories you might see displayed on our website at lindseysharratt.com or identityacademy.lindseysharratt.com in general are not and should not be taken as a promise or guarantee that you can achieve similar results. You understand and agree that any result or achievement is based on various factors, and as such we cannot make any guarantees, promises or representations to that end. www.lindseysharratt.com and Identity Academy cannot and does not guarantee that you will achieve any particular result or earnings from your use of the Services, and you understand that results and earnings differ for each individual. Moreover, Identity Academy is not liable to you in any way if you do not achieve results that you saw on our website or platform.

9. ADDITIONS AND MODIFICATIONS TO THE TERMS

Identity Academy reserves the right to make changes and additions to these Terms and Conditions from time to time. Any and all changes to the Terms and Conditions will be published to the identityacademy.lindseysharratt.com website and account holders will be notified via email. If you continue using the Services after the Terms and Conditions go into effect, it means that you have read the new Terms and Conditions and understand, acknowledge, and agree to these updated or changed terms.

10. INTELLECTUAL PROPERTY RIGHTS

IdentityAcademy, and lindseysharratt.com are all our proprietary property unless otherwise indicated. www.lindseysharratt.com will take legal action to resolve any infringement issue of its intellectual property. We have complete and exclusive ownership of all information and intellectual property accessible on or through the Services, the www.lindseysharratt.com website identityacademy.lindseysharratt.com training platform, and contained in e-mails sent to you by Identity Academy, as well as the look and feel of all the foregoing (hereafter, “Content”) and the trademarks, service marks, and logos contained therein (hereafter, “Marks”). The Content and Marks are the property of Ravenoak Enterprises Ltd protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

You agree and acknowledge that you will not republish, reproduce, duplicate, copy, sell, disclose, modify, amend, imitate, alter, or use any of Identity Academy’s intellectual property, the Content or the Marks without our prior written consent and authorization. Nothing in this Agreement shall transfer ownership of or rights to any of the Content and Marks to you, nor grant any right or license other than those stated in these Terms and Conditions. Any reproduction or unauthorized use of the Marks, Content, or any of the materials provided through the Services shall constitute infringement.

11. UNAUTHORIZED USE

All content is purchased on single user licence. Sharing purchased course material with other users is expressly prohibited.

Your use of the Content, Marks or any materials found on the platform or through your use of the Services other than that expressly authorized in these Terms and Conditions or by a separate written assignment, is not permitted (“Unauthorized Use”). You agree to pay liquidated damages of five (5) times the total fees paid for the Platform in the event of your Unauthorized Use, or a minimum of $5,000, whichever is greater, in addition to any legal or equitable remedies Identity Academy may be entitled to pursue. This is not a penalty but an agreed liquidated damages charge for the Unauthorized Use. You agree that any violation or threatened violation of the Intellectual Property Rights terms in these Terms and Conditions would cause irreparable injury to Identity Academy that may not be adequately compensated by damages, entitling us to obtain injunctive relief, without bond, in addition to all legal remedies.

12. THIRD-PARTY RESOURCES AND CONTENT

Our website and/or the training platform may contain links to third-party websites and resources, as well as articles, blog posts, photographs, quotations, software, and information in general. Any links to third-party products, services, or sites are subject to separate terms and conditions.

Such third-party resources and links are not monitored or controlled by our website or by Identity Academy. Therefore, we are not responsible or liable for any content the third-party websites might show, write, or use, or in general whether the link or resources is kept up to date or operational. You are clicking on third-party website links and resources at your own risk. You accept and acknowledge that Identity Academy is not in any way liable for any content on or any actions taken by such third parties and does not assume any risk. In fact, you, as the user, acknowledge that you have sole responsibility and assume all liability that might arise out of your use, access of any third-party websites, links and/or resources.

13. INDEMNIFICATION

You agree and understand that Identity Academy does not endorse the products or services offered by third-party websites. You indemnify us from any harm caused by your purchase and/or use of such products and services. If you sustain any harm or losses due to your use or purchase of third-party website products or services, you hold us harmless. We are not responsible for your actions or those of third-party websites.

14. FORCE MAJEURE

We shall not be deemed in breach of these Terms and Conditions if we are unable to provide all of the Services or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, epidemic, pandemic, death, illness or incapacity or any local, state, federal, national or international law, governmental order or regulation or any other event beyond Identity Academy’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, Identity Academy shall give notice to you of its inability or delay to provide the product purchased and may propose revisions to the Services or other accommodations or may terminate these Terms and Conditions.

15. GOVERNING LAW

This Terms and Conditions agreement and your access and use of our Services are governed by and construed in accordance with the laws of the United Kingdom.

16. ARBITRATION

If a dispute arises between you and Identity Academy, and if you and Identity Academy are unable to resolve the dispute through informal negotiations, then the dispute will be submitted to the arbitration, via institutional or ad hoc proceedings.

17. SECURITY

Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Identity Academy cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to Identity Academy, you accept that you do so at your own risk.

18. INTERNATIONAL USERS

The Services and these Terms and Conditions are controlled, operated, and administered by Ravenoak Enterprises Ltd located in Glasgow, United Kingdom (“UK”). Ravenoak Enterprises Ltd does not represent that the Services are appropriate for use in other locations. If you access our Services from a location outside of the UK, then you are responsible for complying with all the local laws. You acknowledge and agree that you may not access and use the Services in any way or manner prohibited by applicable laws and regulations of your country and region. You are solely and exclusively liable for upholding your local laws.

19. NO JOINT VENTURE OR PARTNERSHIP

No Joint Venture or Partnership/Agency relationship is created between you and Identity Academy by your use of the Services. You further agree that these Terms and Conditions will not be construed against us simply because we drafted them. You waive any and all defenses you may have based on the electronic form of these Terms and Conditions and the fact that they are not signed by the parties.

20. YOUR CONDUCT

You are responsible for your material and for any liability that may result from the material that you or your members post. You participate, comment, and post material at your own risk. Any communication by you on the www.lindseysharratt.com website, Identity Academy training platform and any community or third-party forums operated by Identity Academy, whether by leaving a comment, participating in a chat, public or private forum, or other interactive service, must be respectful. You may not communicate or submit any content or material that is abusive, vulgar, threatening, harassing, knowingly false, defamatory, or obscene or otherwise in violation of any law or the rights of others.

You are strictly forbidden from:

Identity Academy, in our discretion, may delete or modify, in whole or part, any post, comment or submission on our website and any community or third-party forums operated by Identity Academy. Identity Academy does not, however, have any obligation to monitor posts, comments, or material submitted by third parties.

21. TREATMENT OF IDENTITY ACADEMY EMPLOYEES, CONTRACTORS, OWNERS

You acknowledge, understand, and agree that as part of the Identity Academy Terms and Conditions, you are also agreeing to treat Identity Academy staff, owners, contractors with respect and treat them fairly. No insults, harassment, bullying, and unnecessary fighting language shall be tolerated. Identity Academy retains the right to cancel any member’s account if Identity Academy employees, contractors or owners are subjected to unnecessary harassment, insults, bullying and fighting language.

22. SEVERABILITY

If any provision of these Terms and Conditions is held invalid or unenforceable, the remainder of these Terms and Conditions will remain in full force and the invalid or unenforceable provision will be replaced by a valid or enforceable provision.

23. ENTIRETY OF THE AGREEMENT

You acknowledge, understand, and agree that these Terms and Conditions constitutes the Entire Agreement between you, as the member, and Identity Academy and it supersedes all prior and contemporaneous agreements, representations, and understandings between us.

24. CONTACT US

We welcome you to contact us if you have any questions, concerns, or comments regarding the terms in this agreement:

Ravenoak Enterprises Ltd T/A Identity Academy

www.lindseysharratt.com / identityacademy.lindseysharratt.com

info@lindseysharratt.com

UPDATED AS OF 10th February 2025.